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Live True Wireless Bluetooth® Earbuds

Live True Wireless Bluetooth® Earbuds

Live True Wireless Bluetooth® Earbuds

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Live True Wireless Bluetooth® Earbuds

Availability: Out of stock

The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 15 charges for 48 hours of playtime). No lie--use the case as a back-up battery for other devices, too.
The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 15 charges for 48 hours of playtime). No lie--use the case as a back-up battery for other devices, too.

Stay Put

Ultra-light silicone is ergonomically designed to sit comfortably in your ears for hours.

Wireless Freedom

Be free from any cables or neckbands for unrestricted movement.

True wireless

Take the Call

Answer your phone without disconnecting your Live True earphones.

Hands-free calling

Quick Specs

Diagram HX-EP900
  • Height: 3.23 in
  • Width: 2.00 in
  • Depth: 1.44 in
  • Weight: 0.25 lbs
  • Playtime (3 hours)
    Playtime (3 hours)
  • Bluetooth®
  • Sweat & Rain Resistant (IPX4)
    Sweat & Rain Resistant (IPX4)
  • Hands-Free Calling
    Hands-Free Calling
  • True Wireless
    True Wireless

In the Box

Packaging HX-EP900
In the Box HX-EP900
  • Live True earbuds
  • Charging case
  • 4-size ear tips: XS, S, M, L
  • 3-size double ear tips: S, M, L
  • USB charging cable
  • Quick Start Guide

Customer Reviews

Live True Wireless Bluetooth® Earbuds is rated 3.5 out of 5 by 356.
Rated 1 out of 5 by from Terrible Product. Only connects to one earbud or n Jam sent a replacement set after the first set didn’t work. The replacement set has the same quality defect as only one earbud will connect. Many reviews reflect the same defect. Jam refuses to provide a replacement with a different model that works and I am unable to return for a refund.
Date published: 2021-01-29
Rated 1 out of 5 by from Doesn't pair both earbuds They do not pair, regardless how many times I try and follow the exact instructions
Date published: 2021-01-28
Rated 3 out of 5 by from For me they have lasted a good year and comfortabl I got these for Christmas but had some sync problems, then once that was sorted my right one became not as loud fixed by clearing but now I have it again and I can't fix it
Date published: 2021-01-14
Rated 1 out of 5 by from Worse product ever Bough these and only one side at a time would work. Tried everything to get them to sync properly. Took them back and got another pair. Those said fully catches but no red light coming from ear bud indicating they were active in any way. Wouldn’t turn on or any thing, COMPLETELY DEAD! Tried a 3rd pair and the same thing. This product should be sold on shelves. SO VERY DISAPPOINTED! If I could give no stars I would. :(
Date published: 2021-01-13
Rated 1 out of 5 by from Frustrated! I purchased the JAM Live True earbuds about a year ago. Actually, I purchased a set for someone else too. The sound quality is awesome. However, they don't seem to pair anymore and if they do pair, I can only hear out of the left earbud and my phone shows I'm connected to Jam Ultra (not Mono). This is very disappointing and frustrating! I paid a lot of money for them and I can't use them. In addition, when in the case, they always show red status, but seem to be charged?!
Date published: 2020-12-27
Rated 1 out of 5 by from Not worth the money Less than 4 months, left ear bud started to come apart. Customer service never responded to multiple requests for help I made. The warranty is useless if you can't get anyone from Jam audio to respond and take responsibility. Now I'm having sync issues with the earbuds too. So.... that was a waste of money. It hasn't even been half a year of having these. Folks should be complaining to the better business bureau.
Date published: 2020-12-24
Rated 4 out of 5 by from Surprised I have a pair of Jam Tru wireless earbuds and Beats Powerbeats3. The Jam Tru sound so much better for music; rock, rap, jazz, etc. I use for Jams for music and the Beats are beaters for work as a wireless communications set. Easy to connect with a Pixel phone. Great for listening to Spotify.
Date published: 2020-12-18
Rated 1 out of 5 by from Horrible connectivity Won't stay connected. Won't pair. Extremely inconsistent. Costumer service mays well be non-existent. Stay on hold, only to leave a message, to never be called back.
Date published: 2020-12-07
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Can you use just one earbud and leave the other in the case?

Asked by: Emilee
No, you can't.
Answered by: Carcan
Date published: 2019-06-06

True live ear buds brought my brother from USA when he is visiting us! ear buds excellent sound quality!! my problem is the ear buds never pair each other! either jam ultra works or jam ultra works!! unfortunately it never pairs even i fallow manual book

Asked by: IqbalHuzair
Turn off phones Bluetooth. Then press buttons on both headsets either two or three times..they should pair just fine.
Answered by: Babooshky
Date published: 2020-11-02

How do you see what percentage of charge the earbuds and the charging case are, on an iPhone?

Asked by: Kirsty5
If you have a smart phone it will show it on your bluetooth connection.
Answered by: Strom
Date published: 2020-01-11

One of a sudden my right earbud’s volume dropped significantly. The left one works fine. I already restarted them, but it is still the same. 

Asked by: Joël57
I am having the same issue -- the right earbud is significantly lower volume than the left. I've done the steps outlined above three times and it doesn't make one difference in the performance of the earbuds. This started happening earlier this week. Is there anything else which can be done to reset or correct this issue?
Answered by: Dano8800
Date published: 2020-09-22

I have had 5 pair sound quality is great only problem I have had the left side has went out on them all

Asked by: Big Bank Frank
We are sorry to hear this. Please contact Consumer Relations at 888-802-0040 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@jamaudio.com for assistance.
Answered by: Daniel
Date published: 2020-10-20

Why would the headphone disconnect after 2 mins of being conecting?

Asked by: MrsTeflon
Thank you for your question. The headphones will disconnect automatically if they are idle for too long (not playing any music), if they travel too far away from the device they are connected to, or if the battery on them is depleted.
Answered by: Daniel
Date published: 2020-09-22

I’ve followed the steps mentioned in the QandA. My buds still will not sync.

Asked by: Mimi
Thank you for contacting us. If you've followed the steps correctly with no luck connecting, please contact us at 888-802-0040 for further assistance and troubleshooting.
Answered by: Daniel
Date published: 2020-06-03

My earbuds keep randomly disconnecting after a few minutes of use. I've tried all of the troubleshooting techniques with no success. Why is this happening and how can I fix it

Asked by: Ryan345
We are sorry to hear about the issue you are having with your earbuds, below are some reset and connecting instructions. 1. Turn the Bluetooth off on the device you are wanting to pair (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (JAM) button for 3 seconds on both earbuds to turn them off. 4. Quick press multi-function (JAM) button once one each earbud to turn them on, allow the earbuds 10-15 seconds to power on. 5. Quick press multi-function (JAM) button twice to put earbuds in pairing mode. 6. Give the earbuds 30-60 seconds to connect to each other. 7. Turn Bluetooth on; on the device you want to connect to. 8. Select the Jam earbuds in available devices.
Answered by: Daniel
Date published: 2021-03-02
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