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Live True Wireless Bluetooth Earbuds -
Cream Soda

Regular Price: $99.99

Special Price $59.99

Live True Wireless Bluetooth Earbuds -
Cream Soda

Live True Wireless Bluetooth Earbuds - Cream Soda
59.99

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Live True Wireless Bluetooth Earbuds -
Cream Soda
HX-EP900CS

Availability: In stock

The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 10 uses). No lie--use the case as a back-up battery for other devices, too.
OR
The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 10 uses). No lie--use the case as a back-up battery for other devices, too.

Stay Put

Ultra-light silicone is ergonomically designed to sit comfortably in your ears for hours.

Wireless Freedom

Be free from any cables or neckbands for unrestricted movement.

True wireless
Hands-free calling

Take the Call

Answer your phone without disconnecting your Live True earphones.

Quick Specs

Diagram HX-EP900
Dimensions
  • Height: 3.23 in
  • Width: 2.00 in
  • Depth: 1.44 in
  • Weight: 0.25 lbs
  • Playtime (3 hours)
    Playtime (3 hours)
  • Bluetooth®
    Bluetooth®
  • Sweat & Rain Resistant (IPX4)
    Sweat & Rain Resistant (IPX4)
  • Hands-Free Calling
    Hands-Free Calling
  • Truly Wireless
    Truly Wireless

In the Box

Packaging HX-EP900
In the Box HX-EP900
  • Live True earbuds
  • Charging case
  • 4-size ear tips: XS, S, M, L
  • 3-size double ear tips: S, M, L
  • USB charging cable
  • Quick Start Guide

Customer Reviews

Live True Wireless Bluetooth Earbuds - Cream Soda is rated 3.7 out of 5 by 314.
Rated 4 out of 5 by from Not bad but expected more. I got two pairs over Christmas. one as a gift to myself & the other one just in case i needed a gift for someone. So iv'e been using them for about 2 months now. At first, the sound was a little weird to me. The sound didn't seem as clear as my Sony wired ear buds that i bought for $7. Plus, I love my music LOUD & these are not as loud. I bought these to use at work & unfortunately my left earbud barely makes it to 3 hours. My right one does so i have to use that on Mono connectivity while the left one charges. I have not been able to connect just my left earbud alone. I have to read the manual to see if that's even possible. I've also noticed some tearing off the edge of the button on one of my earbuds & like i said i only use them for work & if they are not in my ears, they are in its case so i'm not too happy about that considering I have only had them for 2 months. Speaking about the case, I think that is my favorite feature because it keeps my phone going. Although it does not provide a full charge like the manual claims. Maybe 60% at most. The one complaint about the case is that it emits a weird odor when i charge it & that worries me quite a bit. I still have the second pair, so I am very tempted to use those instead just to see if they work better than the ones i use now. All in all, the earbuds are good, the case being a charger for the earbuds & battery pack for other devices is a plus but considering there are other JAM earbuds at the fraction of the cost of these & last up to 12 hours, are these really worth buying for $100? I'm not entirely sure.
Date published: 2020-02-18
Rated 5 out of 5 by from Sturdy! This is the 2nd pair that I’ve bought, I jumped the gun in buying a new pair because I managed to wash one of my earbuds, but to my surprise it still worked. They last about 4 hours per bud, which is perfect for my work day. They’re great for the price. Would recommend!
Date published: 2020-02-12
Rated 3 out of 5 by from It’s very nice and discreet just wish the two ear buds work when you receive phone calls.
Date published: 2020-02-11
Rated 4 out of 5 by from Great Except For Some Minor Issues I've had these earbuds for around a year and they've done their job well. The only thing that could be improved on would be the syncing of both earbuds. Every other month, I'd have to disconnect them from my phone, re-sync them, and reconnect them back to my phone. It'd take around 5 mins to do this and at most, it was mildly infuriating. The noise-cancelling feature on these earbuds were amazing, rarely had to turn the volume up past half to drown out noise. Most of the time I had to take them off as opposed to just turning them down a bit. But be careful with dropping them, they can't take too many hits. I've dropped mine maybe around a dozen times, and they've finally broke after a year of daily use. 7.4/10
Date published: 2020-02-10
Rated 2 out of 5 by from Half way works They only work on one side. The right side works which is what I use. The left side it would be nice to use when the right side needs to charge up but I can't get it to work. I can faintly hear sound but there is no way to turn it up.
Date published: 2020-02-03
Rated 5 out of 5 by from So underrated Great sound! Great charging case! Better than most earbuds at this price!
Date published: 2020-01-31
Rated 4 out of 5 by from Good sound Good quality sound. Fit comfortably and good life on battery
Date published: 2020-01-26
Rated 5 out of 5 by from Very good sound and bass would highly recommend this to anyone no problem in Bluetooth connectivity easy to find
Date published: 2020-01-22
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Why can't I pair both of my headphones to each other to listen to music out of both headphones? Or even make a call and hear out of both of them?

Asked by: Jburton
Appears to be a common problem. 1. Turn off your bluetooth sources. 2. Turn off your buds by either holding the button till the turn off or place them in the case. 3. Turn them both on by taking the out of the case or by pushing the button on both of them once quickly. 4. Press the button on both of them twice quickly. They should pair then, if they don't repeat the process.
Answered by: Buzz
Date published: 2018-09-26

Are these Alexa compatible? I’ve tried pairing other buds with Alexa but they won’t pair. Just want to know if they are able to pair with any Alexa echo device? Need to know ASAP.  Thank you.

Asked by: Missycat
Thank you for your question. You should be able to connect your earbuds to the Alexa device. But you will not be able to use the earbuds as a microphone to talk to Alexa.
Answered by: Daniel
Date published: 2019-04-30

I paired the earbuds with my LG 55 B7P tv and the audio comes delayed. Really annoying. Is there a way to fix this? Maybe a way to activate "LG Sound Sync" support...? Thanks.

Asked by: Douglas
Thank you for your question. There is no way to fix the audio lag with your TV. There wireless earbuds were not intended to be used with any Bluetooth enabled TV's
Answered by: Daniel
Date published: 2019-05-01

How long does it typically take to charge the Portable Case for the first time?  Also, can the Earbuds be charging at the same time the Portable Case is charging, or should one wait until case is charged/unplugged?  Thanks!

Asked by: Rosie
Thank you for the question. The charging case should be charged for about 2 hours for a full battery. Both the earbuds and the charging case can be charged at the same time.
Answered by: Daniel
Date published: 2019-05-01

can you use these with an LG Tracphone?

Asked by: Dallas
Thank you for your question. As long as your phone is Bluetooth compatible, these earbuds can pair to them.
Answered by: Daniel
Date published: 2019-05-01

One headphone is lower in volume then the other. How can I fix this?

Asked by: Johnny
Thank you for your question. We suggest disconnecting and reconnecting your Bluetooth device with your earbuds to possibly solve this issue. If this doesn't work, please contact us at 888-802-0040 for further assistance.
Answered by: Daniel
Date published: 2019-05-02

Trying to set my earbuds up...I've read all of the comments and done all of the steps, yet my earbuds still will not pair together. It's either the left one or the right one-never both

Asked by: SA513
Thank you for your question. Here are some troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still having issues pairing your earbuds together, please contact us at 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

What Mah charging cable needed.

Asked by: HazzRig
Dear HazzRig, Our earbud charging case requires a standard micro USB cable to charge it. Kind Regards, JAM Customer Services
Answered by: Jam Customer Service
Date published: 2019-06-17

hello,i have a problem and my earbuds won't charge,but the case is fully charged

Asked by: Vasil
Hi - We advise speaking with our customer service team 0203 538 0768 who can help solve any issues you may have. The Jam customer service hotline is available 8am-8pm Mon-Fri .
Answered by: Customer Services
Date published: 2018-08-29

Earbuds pair but right earbud has no volume, how can I fix?

Asked by: Bobk
Thank you for contacting us. If the volume is not working on one of the earbuds, we suggest unpairing and repairing them to possibly fix the issue. If this does not work, please contact us for further troubleshooting or warranty https://www.jamaudio.com/contacts or 888-802-0040
Answered by: Daniel
Date published: 2019-04-30

My right earbud will not charge no matter what side I put it on to charge and won’t connect either. Is this a error, irreversible issue, or something else? Thanks.

Asked by: Harrison
Thank you for your question. If your headphones will not charge, then there may be an issue with them. You can contact our consumer relations reps for assisting in replacing your product through warranty: cservice@jamaudio.com (Email) 1-888-802-0040 (Phone) Jam Customer Service Reps are available by phone weekdays 8:30am to 7:00pm ET, M-F.
Answered by: Daniel
Date published: 2019-04-25

How do I check the battery level of ear buds the book said look at smart phone. Is there an app?

Asked by: cbeal
Thank you for your question. Some smart phones have the capability to check the battery life of the Bluetooth device that is connected to it. You will have to contact the manufacturer of your smart phone for this information.
Answered by: Daniel
Date published: 2019-05-01

My husband is hard of hearing. Will these pair with a Bluetooth compatible tv? If so, will I still be able to hear the tv?

Asked by: bird 25
Thank you for your question. We do not recommend using these earbuds to connect to a bluetooth TV. These earbuds were intended to just be used with phones or computers with Bluetooth.
Answered by: Daniel
Date published: 2019-04-30

unable to hear sound in both headphones at the same time while both connected. one works at one time, when u click on the button it stops on one and start playing on the 2nd.

Asked by: NAVJOT
Dear NAVJOT, We apologise for the issues that you have experienced. Please kindly try the following trouble shooting: 1. Remove all previous pairings from your device (phone or tablet etc.) 2. Turn the Bluetooth off on the device you are wanting to pair (also make sure all other Bluetooth is off in the area you are trying to pair). 3. Take the earbuds out of the case. Press and hold the multi-function (JAM) button for 3 seconds on both earbuds to turn them off. 4. Quick press multi-function (JAM) button once on each earbud to turn them on. Wait one full minute before proceeding to the next step. 5. Quick press multi-function (JAM) button twice to put earbuds in pairing mode. Wait one full minute before proceeding to the next step. 6. Turn on Bluetooth on the device you want to connect to. 7. Select JAM in available devices. However if the above does not solve the issue please kindly contact us directly on 0203 538 0768 or uksupport@jamaudio.com and one of our advisers will be happy to assist. Kind Regards, JAM Customer Services
Answered by: Jam Customer Service
Date published: 2019-02-06

One of my earbuds is not charging while the other charges fine.

Asked by: ArikaG
Thank you for contacting us. For replacing the charging case or earbud, please contact our consumer relations department by phone or email. They will be able to assist you. Email: cservice@jamaudio.com Phone: 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

I have lost my charging case for the headphones. Is there anywhere I could buy a new charging case without having to buy the headphones as well??

Asked by: Leech111
Dear Leech111, Unfortunately we do not stock the charging case as spare parts. We are deeply sorry for this inconvenience. Kind regards, Team JAM Audio
Answered by: Jam Customer Service
Date published: 2020-01-09

Earbuds will not sync together and double pressing the play/pause button does not work! A solution that actually works would be amazing.

Asked by: Kevin
Thank you for contacting us. Here are instructions for pairing your earbuds together. 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still unable to connect them, please contact us at 888-802-0040 for further troubleshooting and assistance.
Answered by: Daniel
Date published: 2019-05-02

How do I adjust the volume on the earbuds. The sound is very loud.

Asked by: Hollis
Thank you for contacting us. You cannot adjust the volume on the earbuds themselves. You can only adjust the volume from the device you are playing music from.
Answered by: Daniel
Date published: 2019-04-30

My earbuds seem to have a delay between sound and video. Is there a way to fix this? They connect just fine and sound great but there is a lag?

Asked by: cbrady
Thank you for your question. When streaming audio and video with our Bluetooth products, there is a chance of lag. This is a normal occurrence with this product and there is no fix.
Answered by: Daniel
Date published: 2019-05-02

One of the buds sound is much lower than the other. Is this a faulty pair or a setting?

Asked by: Ryan
Dear Ryan, We would like to take this opportunity to apologise for the issues that you have experienced. Please try the following which should resolve this issue: 1. Remove all previous pairings from your device (phone or tablet etc.) 2. Turn the Bluetooth off on the device you are wanting to pair (also make sure all other Bluetooth is off in the area you are trying to pair). 3. Take the earbuds out of the case. Press and hold the multi-function (JAM) button for 3 seconds on both earbuds to turn them off. 4. Quick press multi-function (JAM) button once on each earbud to turn them on. Wait one full minute before proceeding to the next step. 5. Quick press multi-function (JAM) button twice to put earbuds in pairing mode. Wait one full minute before proceeding to the next step. 6. Turn on Bluetooth on the device you want to connect to. 7. Select Live True in available devices. If this does not solve your issue please kindly contact us directly on 0203 538 0768 or uksupport@jamaudio.com and one of our advisers will be happy to assist you. Kind Regards, JAM Customer Services.
Answered by: Jam Customer Service
Date published: 2019-03-11

Does this product have deep bass

Asked by: DPerez
All of our products have great sound. Jam Audio also offers a 30 day return policy if you are not satisfied with the product.
Answered by: Consumer Relations
Date published: 2018-11-28

My left earbud connects to my phone but constantly reconnects and it makes a noise that sounds like droplets, several in a row then reconnects

Asked by: Tutty91
We are sorry to hear this. Please contact Consumer Relations at 1-888-802-0040 for assistance.
Answered by: Consumer Relations
Date published: 2019-01-02

Do both earbuds have a microphone for talking calls or activating digital assistance

Asked by: apnc
Yes, each earbud has a microphone for taking calls, you can activate you digital assistant by quick pressing the center Jam button twice.
Answered by: Daniel
Date published: 2019-02-04

Nice sound, but just from one bud. I cannot get them to sync.

Asked by: Mimi
Thank you for contacting us. Please make sure that you are waiting a sufficient amount of time for them to pair together. Please also make sure that you are taking the earbuds out of the charging case at the exact same time. If you continue to have issues with pairing, please call us at 888-802-0040 so that we may walk you through it.
Answered by: Daniel
Date published: 2019-05-01

Which Bluetooth is it??? 5.0?? What is the driver made of??

Asked by: Bobby
Thank you for your questions. The Bluetooth version is 4.0
Answered by: Daniel
Date published: 2019-05-03

I have a live true ear buds is there a volume control on the ear buds themselves

Asked by: nickyfish
Thank you for your question. There are no volume control buttons on these earbuds.
Answered by: Daniel
Date published: 2019-05-01

Have a pair of these for about 6 months now and the right ear bud will no longer pair with the left ear piece.. was working up until about a week ago... love these and want to get it working again to listen to music on the go...

Asked by: BrendaLL
If your earbuds don’t sync to each other automatically, quick double-press the “play/pause” button on both earbuds at the same time.This will put your earbuds into sync mode, and the LEDs will pulse blue. Once connected to each other, the LEDs will turn solid blue for 5 seconds.Your earbuds will then go into pairing mode and begin searching for a Bluetooth device, and the LEDs will quick flash blue. If this does not resolve the issue, please contact Consumer Relations at 1-888-802-0040 for assistance.
Answered by: Consumer Relations
Date published: 2019-01-02

Will these work on my Gen 5 IPOD touch?

Asked by: Chekabe
Dear Chekabe, As long as your iPod has Bluetooth the earbuds will be compatible. Kind Regards, JAM Customer Services.
Answered by: Jam Customer Service
Date published: 2019-03-11

will these earbuds connect to my laptop?

Asked by: MATHEW
Thank you for contacting us. Yes, if your laptop has Bluetooth then they should be able to connect to your earbuds. Sometimes there can be an extra step with connecting them so please contact the manufacturer of your laptop for steps in connecting it.
Answered by: Daniel
Date published: 2019-05-02

How do I get BOTH ear buds to play music

Asked by: macl
Thank you for your question. Here are some troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still having issues pairing your earbuds together, or if you believe they are paired together but only one earbud is producing sound, please contact us at 888-802-0040
Answered by: Daniel
Date published: 2019-05-01
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